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Modern Payment Processing Looks Good For Business

Modern Payment Processing Looks Good For Business

Mark Lusky August 27, 2012 0

As with so many business practices, how you handle credit card processing can surprisingly say volumes about why customers should do business with you. Make sure your self-storage payment processing is all it can

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Customer Service Should Be About Support, Not Sales

Customer Service Should Be About Support, Not Sales

Mark Lusky August 15, 2012 0

How often have you been bombarded with sales pitches while on hold for a customer service representative? Armed with tons of customer data via Customer Relationship Management (CRM) tools, many companies continue the sales

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Storage Customer Reviews: Raving Fans, Ranting Bans

Storage Customer Reviews: Raving Fans, Ranting Bans

Mark Lusky August 3, 2012 2

Okay, admit it— you’ve made at least one purchase decision based on seeing a couple of comments on Google Places or another customer review site. Everything else being equal, those few comments can make

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Facebook For Self-Storage (Hint: You’re Doing It Wrong)

Facebook For Self-Storage (Hint: You’re Doing It Wrong)

Guest Blogger July 30, 2012 10

by Brian Shreckengast, SelfStorageDeals.com So you’ve created a Facebook Profile for your self-storage business. You’ve plastered a pleasant photograph of your facility across the cover page and uploaded a stock photo of smiling models

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Summer Recommendations For Boat Storage Facilities

Summer Recommendations For Boat Storage Facilities

John Donegan June 21, 2012 7

With nearly 13 million registered boats in the United States, boat storage is big business. Similar to the RV storage demographic, boat owners are typically wealthier than traditional self-storage tenants, and tend to be

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INFOGRAPHIC: Self-Storage Industry Explodes

INFOGRAPHIC: Self-Storage Industry Explodes

John Donegan June 13, 2012 3

Full infographic + write-up below: Over the last two decades, we’ve seen a tremendous increase in the number of self-storage facilities in the United States. The self-storage industry has been one of the fastest-growing

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Road Trip: The Possibilities Of RV Storage Business

Road Trip: The Possibilities Of RV Storage Business

John Donegan June 11, 2012 6

Whether you’re opening a new RV storage facility, or adding an RV section to your existing facility, it’s important to understand how the RV market is demographically different from the traditional self-storage market. According

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Storing People: The Problem Of Self-Storage Residency

Storing People: The Problem Of Self-Storage Residency

Erin Weech May 22, 2012 7

The discovery of five units occupied as makeshift homes in a single Salt Lake City facility last month has prompted a larger discussion about tenant residency among members of the self-storage industry. The case was

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Craziest Story In Self-Storage: Real-Life Crime Saga With Takeaways For Operators

Craziest Story In Self-Storage: Real-Life Crime Saga With Takeaways For Operators

John Donegan May 18, 2012 6

Maybe you’ve heard the most bizarre story to come out of self-storage this year— the one about the 17-year-old aspiring mafioso who headquartered the accessories of his increasingly grandiose criminal exploits in a Richmond,

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Self-Storage Manager of the Month: Justin Baker

Self-Storage Manager of the Month: Justin Baker

Matt Stites May 7, 2012 3

Working the self-storage trade isn’t always a breeze— just ask Justin Baker of AAA Mini Storage in Watsonville, California. He was brought on last year to take the reigns from a managership rife with negligence and embezzlement that led

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