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Can YouTube Videos Boost Your Self-Storage Business?

Can YouTube Videos Boost Your Self-Storage Business?

Liz Wolf October 31, 2013 5

Alan Ray, owner of Greensboro, NC-based Ray Self Storage, was looking for a way to create a buzz, stand out among competitors—and boost sales. He came up with the idea of creating a rap

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Hey, Self-Storage Pros: #Storchat Is Where It’s At!

Hey, Self-Storage Pros: #Storchat Is Where It’s At!

Matt Stites October 24, 2013 0

We’ve seen plenty of change in the self-storage industry in the past decade. New technology streamlines the storage process for millions of consumers every year. TV shows like “Storage Wars” and “Hoarders” are solidifying

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How to Improve Customer Service: 4 Great Tips

How to Improve Customer Service: 4 Great Tips

Anne Wynter October 21, 2013 2

Providing stellar customer service is a no-brainer for certain businesses like retail stores, restaurants and hotels. But for other industries—self-storage included—some owners and managers may push customer service toward the bottom of their priority

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How to Prevent Fires at Self-Storage Facilities

How to Prevent Fires at Self-Storage Facilities

Emmet Pierce October 1, 2013 3

Fires at self-storage facilities can cause physical and financial damage, but often they can be avoided if facility managers take preventive measures. Sue Haviland, a partner at consulting firm Self Storage 101, said facility

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