self-storage technology »

Extra Space CEO says smaller operators lagging in mobile capabilities

Extra Space CEO says smaller operators lagging in mobile capabilities

John Egan February 24, 2015 0

The head of one of the big self-storage REITs has a message for smaller independent operators: You’re behind the curve when it comes to mobile traffic on the Internet. In a Feb. 20 conference

Read More »
What you need to know about the very real threat of cyber theft

What you need to know about the very real threat of cyber theft

Emmet Pierce February 19, 2015 0

Like all businesses that rely on computers and the Internet, self-storage facilities should take precautions to reduce the likelihood of cyber attacks. Most owners of small and midsize businesses have no idea how easy

Read More »
Mobile pay: Is it right for your storage facility?

Mobile pay: Is it right for your storage facility?

Nick DiUlio February 17, 2015 0

Mobile pay—the use of a cellphone to complete transactions without cash or credit cards—has been dominating discussions in the retail world. Thanks in large part to the growing popularity of Apple Pay, which the

Read More »
Red Nova Labs unveils new name for products

Red Nova Labs unveils new name for products

Alexander Harris February 4, 2015 0

Red Nova Labs has rebranded its self-storage management and marketing software as storEDGE. The company’s products formerly were sold under the StorageAhead brand. CEO Dirk Wakeham said the company chose the new name to

Read More »
SiteLink touts security amid concerns over hacking

SiteLink touts security amid concerns over hacking

Alexander Harris January 5, 2015 0

With hackers hitting Sony, Target, Home Depot and other companies in the recent past, cybersecurity is weighing on the minds of business owners everywhere. The self-storage industry is no exception. SiteLink, a provider of

Read More »
3 ways your storage facility can use mobile apps

3 ways your storage facility can use mobile apps

Allie Johnson December 19, 2014 0

Consumers are spending more time than ever on mobile devices, and they love apps. So it’s wise to ask: Can apps boost your self-storage business? An average U.S. consumer spends more than 2½ hours

Read More »
High-tech tools take video surveillance to another level

High-tech tools take video surveillance to another level

Liz Wolf December 4, 2014 0

Self-storage managers typically use video surveillance cameras to deter criminals and to review footage after a crime such as vandalism takes place. Now, some managers are taking protection of their facilities and their tenants’

Read More »
Texting: A simple way to improve customer service

Texting: A simple way to improve customer service

Rachel M. Hartman December 2, 2014 0

Keeping customers happy is not just a good idea—it’s vital for business. According to a report from Oracle, 89 percent of consumers switched to a different company after receiving poor customer service. These days,

Read More »
Why video surveillance is important in self-storage

Why video surveillance is important in self-storage

Tony Gardner October 20, 2014 5

The importance of video surveillance in self-storage can’t be underestimated. Think about it: You’re operating a facility, potentially several acres in size, with minimal staff. It’s impossible for one or two managers to oversee

Read More »
Is remote self-storage management right for you?

Is remote self-storage management right for you?

Emmet Pierce October 6, 2014 2

Remote management technology is having a big impact on the self-storage industry, as facility owners increasingly turn to machines to reduce their labor costs. That’s being accomplished with automated kiosks that can rent out

Read More »