self-storage technology »

High-tech tools take video surveillance to another level

High-tech tools take video surveillance to another level

Liz Wolf December 4, 2014 0

Self-storage managers typically use video surveillance cameras to deter criminals and to review footage after a crime such as vandalism takes place. Now, some managers are taking protection of their facilities and their tenants’

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Texting: A simple way to improve customer service

Texting: A simple way to improve customer service

Rachel M. Hartman December 2, 2014 0

Keeping customers happy is not just a good idea—it’s vital for business. According to a report from Oracle, 89 percent of consumers switched to a different company after receiving poor customer service. These days,

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Why video surveillance is important in self-storage

Why video surveillance is important in self-storage

Tony Gardner October 20, 2014 4

The importance of video surveillance in self-storage can’t be underestimated. Think about it: You’re operating a facility, potentially several acres in size, with minimal staff. It’s impossible for one or two managers to oversee

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Is remote self-storage management right for you?

Is remote self-storage management right for you?

Emmet Pierce October 6, 2014 2

Remote management technology is having a big impact on the self-storage industry, as facility owners increasingly turn to machines to reduce their labor costs. That’s being accomplished with automated kiosks that can rent out

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Security cameras help catch break-in suspects at storage facility

Security cameras help catch break-in suspects at storage facility

John Egan October 2, 2014 0

Security cameras played a big role in nabbing two suspects in a break-in at a self-storage facility in Milford, ME. According to the Penobscot County Sheriff’s Office in Bangor, ME, the owners of County

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OpenTech’s new XpressCollect designed to ease the pain of past-due collections

OpenTech’s new XpressCollect designed to ease the pain of past-due collections

Liz Wolf September 22, 2014 0

Self-storage managers spend a significant amount of time every month on the dreaded collections process while owners are losing money because customers are late on payments. Phoenix-based OpenTech Alliance, which provides products and services for

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Scared of software? Here are 7 steps for overcoming your fear of technology

Scared of software? Here are 7 steps for overcoming your fear of technology

Jay MacDonald August 26, 2014 0

Feeling tentative about technology? If so, you’re in good company. “We’re all teetering on the edge of being stressed out by all the technologies,” said Larry Rosen, author of “iDisorder: Understanding Our Obsession with Technology

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The Lock Up Self Storage rolls out mobile app

The Lock Up Self Storage rolls out mobile app

John Egan August 13, 2014 0

The Lock Up Self Storage has gone mobile. The Northfield, IL-based storage operator recently launched a mobile app on iTunes and Google Play that enables its tenants to keep track of unit locations and gate

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High-tech system gives RoboVault a big lift

High-tech system gives RoboVault a big lift

Jay MacDonald August 7, 2014 0

How can you afford to build a state-of-the-art storage facility to accommodate expensive wine collections, priceless artwork and classic cars in a locale where land prices are astronomical? You build upward, not outward, of

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Can you put your facility on autopilot with a kiosk?

Can you put your facility on autopilot with a kiosk?

Jay MacDonald August 4, 2014 0

Most of us would rather be out on a golf course than leasing storage units. But for Mickey Claxton, a former Nike Tour player turned golf instructor, time spent tending to the 100 units at

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