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How your storage facility can stay out of ADA trouble

How your storage facility can stay out of ADA trouble

Deb Hipp July 24, 2015 2

In June, a paraplegic man named John Deutsh sued a Public Storage facility in Austin, TX, in federal court, claiming the business failed to comply with the Americans with Disabilities Act (ADA). That same

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7 tips for firing an employee the right way

7 tips for firing an employee the right way

Deb Hipp July 21, 2015 0

The prospect of firing someone can make even the most seasoned managers a little queasy. And for good reason: Employee termination is an emotional minefield that can explode into legal ramifications if mishandled. Keeping

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What to do when someone is injured at your facility

What to do when someone is injured at your facility

Emmet Pierce July 17, 2015 2

Let’s say a tenant slips on a wet floor at your self-storage facility and injures his back. What’s the first thing you should do? Call your lawyer? Pretend like it didn’t happen? Panic? None

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Dying to know what your competitors are doing? Follow these 3 steps

Dying to know what your competitors are doing? Follow these 3 steps

Allie Johnson July 13, 2015 3

Is the self-storage facility down the street luring customers with its eye-catching sign, a charismatic manager or insanely low prices? To find out, you’ve got to properly shop the competition. “It’s vital to know

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What should you do if your storage facility is full? Follow this advice

What should you do if your storage facility is full? Follow this advice

Jay MacDonald July 10, 2015 0

Every unit at Cottonwood Self Storage in the Denver, CO, suburb of Thornton has been full for more than a year. Space remains scarce at its three local competitors as well. “I think it’s

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Looking for employees? Follow this advice for finding and keeping them

Looking for employees? Follow this advice for finding and keeping them

Emmet Pierce July 6, 2015 0

One of the keys to success for a self-storage facility is employing competent, well-trained, motivated people. Even if you offer great storage units and competitive prices, you won’t be able to keep current tenants

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Messy vs. money: The importance of maintaining a clean self-storage facility

Messy vs. money: The importance of maintaining a clean self-storage facility

Jay MacDonald June 29, 2015 0

How important is a clean and inviting appearance to the success of a self-storage facility? A new academic study of the psychological effects of filth finds that disgust quickly translates into unethical, selfish behavior,

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When should you hire a self-storage consultant?

When should you hire a self-storage consultant?

Kerry Curry June 22, 2015 1

Self-storage developers and operators frequently fly solo. But in various situations, they might need a co-pilot in the form of a self-storage consultant. Consultants are used for numerous reasons in the self-storage business, from

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Follow these guidelines to keep self-storage unit doors in great shape

Follow these guidelines to keep self-storage unit doors in great shape

Emmet Pierce June 22, 2015 1

Having doors that work well and look good can open the door to success at your self-storage facility. It may sound like a small thing, but if your doors won’t open easily, you won’t

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Here’s why it’s so important for your facility to be a good neighbor

Here’s why it’s so important for your facility to be a good neighbor

Beth Mattson-Teig June 16, 2015 0

Self-storage operators are stepping up their game to play a more proactive role in their communities, and are making sure those efforts are front and center with city officials and potential customers. Self-storage isn’t

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