About Rachel M. Hartman

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6 tips for using your credit card wisely

6 tips for using your credit card wisely

Rachel M. Hartman August 30, 2015 0

A business credit card is a must have financial tool for any self-storage facility, but are you getting the most out of your little plastic friend? “The right one can save you money and,

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How to prepare for new changes in credit card rules

How to prepare for new changes in credit card rules

Rachel M. Hartman August 21, 2015 2

When it comes to plastic and customer payments, change is underway. Starting in October, if your storage facility doesn’t support EMV chip card technology, you could be liable for any fraudulent point-of-sale card transactions.

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8 Earth Day marketing ideas for self-storage facilities

8 Earth Day marketing ideas for self-storage facilities

Rachel M. Hartman April 9, 2015 0

Back in 1970, the first Earth Day involved “teach-ins” across the U.S. that promoted environmental protection. Now, every April 22, millions of people around the globe participate in events geared toward protecting the planet.

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10 tips for business email etiquette

10 tips for business email etiquette

Rachel M. Hartman March 16, 2015 0

Whether you’re getting in touch with customers, vendors or other businesses, email can tell a great deal about you—and your self-storage facility. That’s because every email you send is a form of public communication, and

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8 inexpensive marketing ideas for storage operators

8 inexpensive marketing ideas for storage operators

Rachel M. Hartman February 16, 2015 1

A few moves to can go a long way when it comes to sales. And these steps don’t need to break the bank. It all starts with the right mindset, said Ben Burkhart, president

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Are you making these 6 mistakes in running your facility?

Are you making these 6 mistakes in running your facility?

Rachel M. Hartman December 29, 2014 1

The basics of running a storage facility might sound easy. Dig a little deeper, however, and there are many bumps that can come up. If these issues aren’t fixed, they can hurt your business.

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6 tips for hosting a successful community event

6 tips for hosting a successful community event

Rachel M. Hartman December 29, 2014 0

Whether it’s a yard sale or a charity auction, if you hold an event at your self-storage facility, potential customers likely will come. And while they’re at your facility, they’ll assess the setup. “The

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Texting: A simple way to improve customer service

Texting: A simple way to improve customer service

Rachel M. Hartman December 2, 2014 0

Keeping customers happy is not just a good idea—it’s vital for business. According to a report from Oracle, 89 percent of consumers switched to a different company after receiving poor customer service. These days,

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