About Emmet Pierce

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’Tis the season: Spring-cleaning tips for your self-storage facility

’Tis the season: Spring-cleaning tips for your self-storage facility

Emmet Pierce March 22, 2015 0

Spring is a great time to take stock of your self-storage facility’s appearance and clear away the clutter that accumulated over the winter. To stay competitive, it’s important to show the public that your

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What you need to know about the very real threat of cyber theft

What you need to know about the very real threat of cyber theft

Emmet Pierce February 19, 2015 0

Like all businesses that rely on computers and the Internet, self-storage facilities should take precautions to reduce the likelihood of cyber attacks. Most owners of small and midsize businesses have no idea how easy

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How can you hop on the boat and RV storage bandwagon?

How can you hop on the boat and RV storage bandwagon?

Emmet Pierce December 3, 2014 2

Established self-storage facilities increasingly are adding boat and RV storage to tap into a new stream of revenue. But what does it take to wade into that stream? As aging Baby Boomers buy retirement

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A guide to offering health insurance to your employees

A guide to offering health insurance to your employees

Emmet Pierce November 17, 2014 0

It’s easier for self-storage facilities to recruit and retain good employees if they offer health insurance benefits, but doing so can be a financial strain for owners and operators. Mike Schofield, president and CEO

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9 tips for dealing with fall and winter weather

9 tips for dealing with fall and winter weather

Emmet Pierce October 13, 2014 0

It’s pretty much a ritual: Every year, operators and managers of self-storage facilities across much of the U.S. must gear up for harsh fall and winter conditions. Cold weather and storms cause a variety

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Is remote self-storage management right for you?

Is remote self-storage management right for you?

Emmet Pierce October 6, 2014 2

Remote management technology is having a big impact on the self-storage industry, as facility owners increasingly turn to machines to reduce their labor costs. That’s being accomplished with automated kiosks that can rent out

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How do you prevent break-ins from scaring off tenants at your storage facility?

How do you prevent break-ins from scaring off tenants at your storage facility?

Emmet Pierce September 25, 2014 1

Break-ins can’t always be prevented at self-storage facilities, but if managers handle them correctly, they can reassure current tenants and keep potential tenants from taking their business elsewhere. You don’t need to announce when

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5 customer service lessons that storage facilities can learn from Comcast

5 customer service lessons that storage facilities can learn from Comcast

Emmet Pierce September 12, 2014 0

Media giant Comcast has been sharply criticized recently for poor customer service after an employee argued at length with a consumer who was calling to cancel his service. The telephone conversation was recorded by

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Does BBB accreditation matter for storage facilities?

Does BBB accreditation matter for storage facilities?

Emmet Pierce August 21, 2014 0

Because the Internet now provides consumers with many sources of information about businesses, some self-storage professionals question the need for membership in the long-established Better Business Bureau (BBB). “There are lots of places to

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